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Products | Inbound Connect

 

Inbound Connect from Ultecom closes the loop in being able to track all phone calls that can be attributed to a web page visit. Whilst Click to Call offers convenience and a free call, some customers prefer to take a phone number away and make a call at their convenience. By using an Inbound Connect number on that web page, calls made to that number are reported on in the same way that Click to Call activity is recorded. Different phone numbers can be used on different pages so that the source page can be identified.

Click to Call features such as the customised whispers are available with inbound connect. This means that consultants can be given some context for the inbound call before the customer is connected.

Inbound Connect is offered on 1300, 1800 or standard national numbers.